Terms & Conditions

Overview

Terms & Conditions

Welcome to Premier Waste, the premier waste management company serving Kingston, Jamaica. By accessing this website (premierwasteja.com) and utilizing our services, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website or services.

Website Usage: The content of this website is for general information and use only. It is subject to change without notice.

Services Offered: Premier Waste provides a range of waste management services including but not limited to collection, disposal, and recycling. Specific terms for each service may apply and will be communicated accordingly.

Customer Responsibilities: Customers are responsible for providing accurate and complete information necessary for service delivery. This includes location details, waste type identification, and any special handling requirements.

Payment: Payment terms are as agreed upon during service subscription or upon receipt of invoice. Failure to pay may result in suspension or termination of services.

Privacy: Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Contact: For inquiries, feedback, or support related to our services, please contact us at admin@premierwasteja.com.

Changes to Terms: Premier Waste reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website.

Thank you for choosing Premier Waste for your waste management needs in Kingston, Jamaica.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@premierwasteja.com and send your item to: Our Adress

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: Our Address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at admin@premierwasteja.com for questions related to refunds and returns.